“The backup command does not appear in the File menu nor prompt to backup PST when I close Outlook after I had installed Outlook 2010 on my Windows PC. Earlier, when I was using Outlook 2007, the Personal Folders Backup add-in was in the File menu and always prompted to backup PST file when I terminate Outlook. How can I enable Personal Folders Backup add-in to work with Outlook 2010?”
The Personal Folders Backup add-in creates backup copies of your Outlook PST files periodically to safely backup all Outlook folders. Although the graphical design and technical change in Outlook 2010, it works a bit different when compared to earlier versions of Outlook. It can be made compatible to work with Outlook 2010 by just applying the following fixes.
Troubleshooting steps to resolve Personal Folders Backup add-in not working issue
- Make sure that you have installed the latest version of Outlook Personal Folders Backup add-in on your computer since older version is not compatible to work with Outlook 2010.
- Ensure that Outlook backup add-in is listed and chosen as an active add-in: File>Options>Add-ins
- If the Outlook personal folders backup add-in is not listed then click Add or Go icon and browse the following path:
- For 32-bit Windows PC
C:\Program Files\Microsoft Office\OFFICE##\ADDINS\outbak.dll
- For 64-bit Windows PC
C:\Program Files (x86)\Microsoft Office\OFFICE##\ADDINS\outbak.dll
In some cases after installing the backup add-in, it does not work on your Outlook. This may happen if the backed up PST file get corrupted or damaged due to any unknown reasons. Well, PST backup not working on Windows computer due to annoying reasons can be fixed with the aid of Remo Repair Outlook. The software is equipped with advanced algorithms which scan and fixes the damaged PST backup file within a couple of minutes.